If you cannot access your account, or just want to reset your password, you can so this from the KDR site directly. On the homepage of KDR, right under the login box on the left side are two links:
- I forgot my username
- I forgot my password
You can also use these links:
www.knowndonorregistry.com/mykdr/account/lostusername
www.knowndonorregistry.com/mykdr/account/lostpassword
If you continue to have issues, please submit a ticket.