If you cannot access your account, or just want to reset your password, you can so this from the KDR site directly. On the homepage of KDR, right under the login box on the left side are two links:


  • I forgot my username 
  • I forgot my password 


The "I forgot my password" link will send a verification code to the email account you registered on the site with, which will allow you to reset your password. 



You can also use these links:


www.knowndonorregistry.com/mykdr/account/lostusername


www.knowndonorregistry.com/mykdr/account/lostpassword

 

If you continue to have issues, please submit a ticket.